Return Policy

At Radi Farms, we are committed to delivering fresh, high-quality products. However, if you receive a defective item, we’re here to assist you!

Eligibility for Returns

  • Returns are accepted for defective products only.
  • The request/defect must be reported within 1 day of receiving the order.
  • The item must be unused, in its original packaging, and include all accessories (if applicable).

How to Initiate a Return

  1. Contact Us: Reach out via WhatsApp +201152524545 or email support@digitalboom.me within 1 day of receiving your order.
  2. Provide Proof: Send clear photos or videos showing the defect.
  3. Approval & Return Process:
    • If approved, we will provide return instructions.
    • The item must be shipped back within 1 day of approval.
    • Upon inspection, a replacement or store credit will be issued.

Non-Returnable Items

  • Products reported after 1 day of delivery.
  • Items damaged due to misuse, improper storage, or handling.

Refunds & Replacements

  • Eligible returns will receive a replacement or store credit.
  • Refunds (if applicable) will be processed within 7 business days.

For any questions or concerns, feel free to contact us at support@digitalboom.me.

Thank you for choosing Radi Farms! 🌿